Merchant Portal

How To articles for managing your online store

Setting up Public Holidays
If your online store is automatically opened and closed based on your normal trading hours, or you offer catering, then the system needs to know if those tr...
Sun, 11 Feb, 2018 at 9:25 AM
Cancelling and/or Refunding Orders
To cancel and/or refund an order, log in to the mypreorder Merchant Portal back office: https://merchant.mypreorder.com.au Go to Reports. Use any of...
Sun, 4 Feb, 2018 at 10:41 AM
Generate invoice for customer
Tax invoices for customers are available as soon as their order has been completed.  Upon completion of an order your customer is automatically emailed ...
Sun, 11 Feb, 2018 at 9:29 AM
Setting up MailChimp Integration
mypreorder can sync new and existing customers to your MailChimp account. To configure the link to your MailChimp account: Log in to the mypreorde...
Sun, 11 Feb, 2018 at 9:22 AM
Sending Push Notifications
mypreorder can send mobile push notifications to your customers, or segments of your customers at any time. Some example usages: Sending promotional ...
Sun, 11 Feb, 2018 at 9:22 AM
Copying a Menu from another Merchant account
If you operate more than one location, you can copy the menu of one to another. The copy operation will copying both Daily and Catering menus and will a...
Wed, 14 Feb, 2018 at 8:37 PM
Removing products from your online menu
Follow these steps to disable menu items that you do not want your customers to see or be able to order: Login to the mypreorder Merchant Portal ba...
Wed, 14 Feb, 2018 at 8:40 PM