Kounta by Lightspeed

Kounta & mypreorder - Introduction
Kounta and mypreorder have been working together for several years and is seamlessly integrated, so that online orders are delivered directly to your Kounta...
Sun, 4 Feb, 2018 at 9:28 AM
Kounta & mypreorder - Getting Started
To link your Kounta POS to mypreorder and facilitate fully integrated online ordering: Visit our Web Site (https://www.mypreorder.com.au) to choose yo...
Wed, 7 Feb, 2018 at 9:41 PM
Kounta & mypreorder - Setup
After you've linked your Kounta POS to mypreorder, mypreorder will perform the initial data import of your products. Next you will receive an email ...
Wed, 7 Feb, 2018 at 9:49 PM
Enabling Audio Notifications for Online Orders
Follow these steps to configure Kounta POS to play an audio notification when receiving online orders. Log into Kounta Back Office Go to configure y...
Tue, 20 Feb, 2018 at 1:04 PM
Processing Online Orders
mypreorder is fully integrated with Kounta POS. Online orders are sent directly to the POS for staff to fulfil. When a new online order is received, the...
Sun, 4 Feb, 2018 at 8:58 AM
Using Promo Codes, Discounts and Loyalty Rewards
Kounta only allows price variances by percent, so to work around this and allow you to set up different types of promo codes, follow these steps: IN ...
Sun, 4 Feb, 2018 at 8:37 PM
Placing a Test Order
Once you're all set up you should place one or more test orders to ensure everything is to your satisfaction and you are familiar with the ordering proc...
Wed, 7 Feb, 2018 at 5:12 PM
How to syncronise your menu from Kounta
After making changes to your products or pricing in Kounta you will need to syncronise your menu from Kounta to reflect those changes in your online menu. ...
Wed, 7 Feb, 2018 at 5:18 PM
Price in mypreorder is correct, but is incorrect in the order on Kounta
If you experience this issue, you are likely utilising Kounta's Option Sets. And because Option Sets are based on the underlying Products/Modifiers,...
Wed, 7 Feb, 2018 at 6:03 PM
Price in Kounta is correct, but is incorrect in mypreorder
It is likely that you simply need to synchronise your menu from Kounta to bring across updates. See: https://mypreorder.freshdesk.com/support/solutions/...
Wed, 7 Feb, 2018 at 6:02 PM